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Forum Discussion
TLWitness
Sep 27, 2019Follower
RN102 ReadyNAS problem accessing files
Hello,
I'm new to this type of technology so I apologise for the basic terms and questioning..
Basically I've setup my nas for use via lan cable into router and could access files and data from short cuts on desktop or through network and computers, or just via 192.168.1.170 (of how it set itself up)
Now all of a sudden, 6 months later, I've gone to access a file via the ip address (then navigating to the shared folder where my stuff is) and states its no longer accessible due to ip being not found or whatever it said.
I then went via network and computers to find the nas and its got a different ip address now (from. 170 to now. 140)?and it now states no files or folders and that I need to make a volume or something?
How do I access the images and files on the hdds? They are 2 x 3tb.
Hope someone can help.
Have a nice day.
Regards.
I'm new to this type of technology so I apologise for the basic terms and questioning..
Basically I've setup my nas for use via lan cable into router and could access files and data from short cuts on desktop or through network and computers, or just via 192.168.1.170 (of how it set itself up)
Now all of a sudden, 6 months later, I've gone to access a file via the ip address (then navigating to the shared folder where my stuff is) and states its no longer accessible due to ip being not found or whatever it said.
I then went via network and computers to find the nas and its got a different ip address now (from. 170 to now. 140)?and it now states no files or folders and that I need to make a volume or something?
How do I access the images and files on the hdds? They are 2 x 3tb.
Hope someone can help.
Have a nice day.
Regards.
2 Replies
- SandsharkSensei
The IP address can be assigned one of two ways: automatically by your router via DHCP (which is the default), or statically, within the NAS (or other device) itself. Your router will typically reserve a DHCP address for a device for some time even when it's not on the network. So, short power-offs don't normally result in a re-assignment of the DHCP. But long periods can. Changing the router most certainly will. Another thing that can cause a re-assignment is if some other device "grabs" the original, but I doubt that's your issue.
Many get around the possibility of a "roaming" address by using a static address assigned in the NAS. But I don't recommend that. If you do so, and then swap the router for one that uses a different address range, you'll also lose access. Instead, go into the advanced options of your router and permanantly reserve an address for your NAS. How you do that varies by brand. If you do swap out your router some time later, the address reservation won't follow, but you can use RAIDar to locate the new IP address and/or go into the new router and re-assign the IP address you desire. If you do go into the router settings and change the address assigned to your NAS, you should re-boot the NAS to make it "take". If you just make the currently assigned one permanent, it's not necessary.
Using names instead of IP addresses is also supposed to get around this, but I find the Windows isn't especially reliable in properly accessing by name.
While not applicable to your 102, I do want to add that the IP address is assigned to the hardware MAC address, so is different for each port on a NAS with two Ethernet connections. So a changing address can be due to inadvertently swapping ports. Someone with another NAS model looking for a solution for a similar problem may find this useful.
Can you log into the NAS web ui? If your IP address is 192.168.1.140, then enter https://192.168.1.140/admin in the browser address bar.
You will need to click through some security warnings in order to get to the log in page.
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