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Benpar's avatar
Benpar
Aspirant
Aug 01, 2020

RN10200 not connecting to sagemcom f@st 5366

I am having an issue with my RN10200 with a new modem router, Sagemcom F@st 5366 supplied with my new service. The NAS will not communicate with router. No communication lights flash when plugged in, i have tried all ports and multiple cables.

6 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Are you sure the ethernet ports in the sagemcom work?  (are you able to test them with another device?).

     

    • Benpar's avatar
      Benpar
      Aspirant
      Yes, i have a security camera system that is working and i have confirmed it works in every port
      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Benpar wrote:
        Yes, i have a security camera system that is working and i have confirmed it works in every port

        Ok. 

        Have you tried both ethernet ports on the NAS?

         

        It might be worth seeing if RAIDar can find the NAS. https://kb.netgear.com/20684/ReadyNAS-Downloads Sometimes the NAS is connected properly to ethernet, but isn't getting a DHCP address.

         

        Do you have a switch you can put in between the NAS and the router?  If the router has "green ethernet" features, then it is conceivable that is interfering with the ethernet autonegotiation.

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