NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

davidereitano's avatar
davidereitano
Aspirant
Aug 29, 2017

RN104 error, freeze, don't shutdown and sync at reboot

Hello. One of my RN104s is litterally making me crazy. From about a month it is continuously doing this:   -Freeze -Error on display (do_exit+9ac) -I can't shut down the system and i must remov...
Hard Disk
Other
JennC's avatar
JennC
NETGEAR Employee Retired
Aug 30, 2017

Hello davidereitano,

 

If you can still get to the files stored to the volume, back up the file.

 

What's the size of the MTU that is set on the NAS?

 

Regards,

JennC's avatar
JennC
NETGEAR Employee Retired
Aug 31, 2017

Hello davidereitano,

 

It may be best to contact support, then. I think this is somethign they can check from the backend.

 

Regards,

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More