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mpilihp's avatar
mpilihp
Follower
Jan 06, 2023

RN104 message Data Degraded - How to determine which drive is failed.

Hello I am not new to having the NAS, RN104 but new to this forum.  Its worked flawless till this issue.

As I stated it saying data is degraded.

 

When I look at the system page, volume tab it shows only drives in slots 1,2 and 3 with 3 being the most right slot.  All three show GREEN indicator on the page which says its SPARE???  The server has 4 drives so Im thinking its the drive in most left slot 0.

 

But I did some reading and I downloaded the logs and reading the MDSTAT log it is kinda indicating the drive in slot 2 that is 'Removed"  see snippet of log here:

Number Major Minor RaidDevice State
0 8 17 0 active sync /dev/sdb1
1 8 33 1 active sync /dev/sdc1
- 0 0 2 removed
4 8 1 3 active sync /dev/sda1
/dev/md/1:

 

WHich physical drive is DEAD??  Please help, thank you.  I pasted the MDSTAT log below.

 

Phil

 

Personalities : [raid0] [raid1] [raid10] [raid6] [raid5] [raid4]
md127 : active raid5 sdb3[0] sda3[4] sdc3[1]
11706500352 blocks super 1.2 level 5, 64k chunk, algorithm 2 [4/3] [UU_U]

md1 : active raid1 sda2[0] sdc2[2] sdb2[1]
523264 blocks super 1.2 [3/3] [UUU]

md0 : active raid1 sdb1[0] sda1[4] sdc1[1]
4190208 blocks super 1.2 [4/3] [UU_U]

unused devices: <none>
/dev/md/0:
Version : 1.2
Creation Time : Sat Jan 2 17:36:29 2016
Raid Level : raid1
Array Size : 4190208 (4.00 GiB 4.29 GB)
Used Dev Size : 4190208 (4.00 GiB 4.29 GB)
Raid Devices : 4
Total Devices : 3
Persistence : Superblock is persistent

Update Time : Wed Jan 4 07:21:36 2023
State : clean, degraded
Active Devices : 3
Working Devices : 3
Failed Devices : 0
Spare Devices : 0

Consistency Policy : unknown

Name : 2fe557f0:0 (local to host 2fe557f0)
UUID : a36037b9:3458e683:219bc78e:e4c2ee5d
Events : 1321770

Number Major Minor RaidDevice State
0 8 17 0 active sync /dev/sdb1
1 8 33 1 active sync /dev/sdc1
- 0 0 2 removed
4 8 1 3 active sync /dev/sda1
/dev/md/1:
Version : 1.2
Creation Time : Thu Aug 11 07:05:01 2022
Raid Level : raid1
Array Size : 523264 (511.00 MiB 535.82 MB)
Used Dev Size : 523264 (511.00 MiB 535.82 MB)
Raid Devices : 3
Total Devices : 3
Persistence : Superblock is persistent

Update Time : Wed Jan 4 07:21:35 2023
State : clean
Active Devices : 3
Working Devices : 3
Failed Devices : 0
Spare Devices : 0

Consistency Policy : unknown

Name : 2fe557f0:1 (local to host 2fe557f0)
UUID : 7a75f130:39036f7c:adfea2e2:dc73e50d
Events : 19

Number Major Minor RaidDevice State
0 8 2 0 active sync /dev/sda2
1 8 18 1 active sync /dev/sdb2
2 8 34 2 active sync /dev/sdc2
/dev/md/data-0:
Version : 1.2
Creation Time : Sat Jan 2 17:36:29 2016
Raid Level : raid5
Array Size : 11706500352 (11164.19 GiB 11987.46 GB)
Used Dev Size : 3902166784 (3721.40 GiB 3995.82 GB)
Raid Devices : 4
Total Devices : 3
Persistence : Superblock is persistent

Update Time : Wed Jan 4 07:17:15 2023
State : clean, degraded
Active Devices : 3
Working Devices : 3
Failed Devices : 0
Spare Devices : 0

Layout : left-symmetric
Chunk Size : 64K

Consistency Policy : unknown

Name : 2fe557f0:data-0 (local to host 2fe557f0)
UUID : 45fcae7b:5db42a62:08afbae5:91d8a320
Events : 215653

Number Major Minor RaidDevice State
0 8 19 0 active sync /dev/sdb3
1 8 35 1 active sync /dev/sdc3
- 0 0 2 removed
4 8 3 3 active sync /dev/sda3

1 Reply

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Look in disk_info.log

     

    That will let you map the physical drives and slot numbers with sda, sdb, sdc.  And of course you'll be able to see which one is missing.

     

    The drive bays are numbered left to right - some of the logging goes 0-3, some is 1-4, so be careful about that.

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