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Solved
RN104 Snapshots don't save
I have a RN424 at work that does a daily RSYNC backup of modified files to a RN104 at home every evening. They are both configured similarily with the same Shares, Users, Services settings (SMB, HTTP, HTTPS, Rsync, ReadyDNLA).
The Snapshots at work are fine and reliable. But the Snapshots at home don't save. The Snapshot directorys exsist for each share and the shares are configured to take a daily Smart snapshot. But no snapshots are saved.
Even a manual snapshot fails - "Snapshot failed: Cannot create a new snapshot in the system. Failed to create a new snapshot."
I've tried deleting & recreating a share, but still no snapshot is saved. The is plenty of space on the RN104, only 40% full. Only one app installed, SMB Plus.
Before I do a factory reset and go through the process of recreating the setup on the RN104, I'm wondering if anyone has any ideas I should try first.
Hi RSherman90,
The config is fixed now. Your NAS is now able to take snapshots.
Regards,
7 Replies
Hi RSherman90,
May I know the current firmware version of your RN424?
Can you also try creating a test share and see if snapshot will still not work on that share?
Regards,
Using the latest firmware - 6.10.3.
Disks: 4 x 3tb, X-Raid
Have both deleted/recreate an existing share and created a new test share. Same reults, no snapshots.
Hi RSherman90,
You may download the complete system logs of your NAS then provide it to us. We will check what could be the cause of the issue. You can upload it to a file-sharing site then send me the download link via private message.
Regards,
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