NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

doug714's avatar
doug714
Aspirant
Dec 01, 2020

Rn202 Keeps going offline for 3 minutes

My RN202 keeps going offline for exactly 3 minutes.  Running 6.10.3  Today it has done this 4 times.  Ideas anyone?

2 Replies

  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    doug714

     

    Welcome to the Community!

     

    It would be best if you can download the logs and check on status.logs or kernel.logs

     

    I suspect a OOM (out of memory) issue. Are you running any apps?

     

    If you are not comfortable reading the logs kindly send the full logs to me via PM.

     

    HTH

    • doug714's avatar
      doug714
      Aspirant

       


      Marc_V wrote:

      doug714

       

      Welcome to the Community!

       

      It would be best if you can download the logs and check on status.logs or kernel.logs

       

      I suspect a OOM (out of memory) issue. Are you running any apps?

       

      If you are not comfortable reading the logs kindly send the full logs to me via PM.

       

      HTH


      I have downloaded my logs and will send them to you via PM as I really don't know how to read them.  The only app that is running is Plex Media server.  Thanks for your help! Doug

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More