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Forum Discussion
RN202 Readycloud desktop app don´t connect outside home network
Hello ! When i am outside my home network, the readycloud desktop app for windows, shows my NAS, as "Offline" If i sign in to the webpage (readycloud.netgear.com) (From a remote location), i will f...
Hi
I have tried everything i can think of.
The NIC is configured to use DHCP, and dynamic IP.
Do i need to make this static, and do some portforwarding in the router, to make this work ?
In this case i also need the portnumbers to forward.
Since i can access it via the webportal, from anywhare, i assumed the settings was ok.
On the computer i only have windows built in firewall, i have tried to disable it, no success.
I also tried signing in and out from Readycloud-app, no success
I have tested with two differnt computers, one running windows 8.1, and the other running windows 10, no differens.
I also tried connecting the computer directly to the fiberconverter, without any router between, no success.
Also the Android app, can´t access it from a remote location, not via wifi or 4G
Everithing is working fine when i am on the same network as the NAS.
But on a different network i can only access the NAS from the webportal
Any ideas
Niklas
Hi Zansett
Can you try reinstalling the App using this link
Windows: http://readycloud.netgear.com/client/install/ReadyCloudSetup.exe
MacOS: http://readycloud.netgear.com/client/install/ReadyCLOUD.pkg
Hope this helps!
Regards
I have now done that, with no difference.
The link you provided seems to be the same version i alreday had.
Niklas
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