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Forum Discussion
RN2120 - device offline issue #25406155
Hi, Not sure if I'm posting to an appropriate topic, but it seems that I have a problem with RN2120 - it gets to a "device offline" error right after booting up. The drives are WD30EFRX-68EUZN0 ...
Good question!
cyrill wrote: @Nhelie, I have a weekly backup - but would be extremely glad to be able to recover files. Furthermore - how can one update a FW without access to device interface?
If the drives are functional, but the NAS doesn't see them, than I'd contact support. It'd be best to test the drives with WDC's lifeguard (requires connecting the drives to a windows PC) first.
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