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Forum Discussion
RN214 locks up out of memory
I have been having problems for months where my RN214 completely locks up. You can't ping it. When you momentarily press the power button, the display doesn't even come alive, though the power button is illuminated. If you hold the power button down, nothing happens (was hoping to force a reboot). The only thing I can do to bring it back to life is to pull the power cord out of the back of it and plug it back in. Then it boots normally and works again for a week or two -- just to repeat the same process. I dug through the logs and one thinig I found consistently in systemd-journal.log and kernel.log is right before the crash, I get this error message:
Dec 11 21:54:59 ReadyNAS-02 kernel: Out of memory: Kill process 3173 (smbd) score 7 or sacrifice child
Dec 11 21:54:59 ReadyNAS-02 kernel: Killed process 3173 (smbd) total-vm:104008kB, anon-rss:11124kB, file-rss:13500kB
Dec 11 21:58:48 ReadyNAS-02 systemd[1]: systemd-journald-audit.socket: Cannot add dependency job, ignoring: Unit systemd-journald-audit.socket is masked.
Dec 11 21:59:01 ReadyNAS-02 systemd[1]: Started Radar Update.
I am running firmware 6.10.2, and this problem has occurred for at least the last two firmware versions.
Any help is appreciated!
9 Replies
My apologies. Your reply got lost in my inbox and I didn't see it until today.
I ran the memory test. It ran for at least four hours. In the end, it said "test passed". I wasn't able to attach the logs because the forum only accepts files with a ". jpg,gif,png,pdf" extension, and the logs are are rolled up in a ZIP file. Is there any particular file from the set of logs you're interested in seeing? Then I can just post the text from it. Otherwise, if there's a location I can upload the ZIP file to, I'll do that.
I really appreciate the help!
pgaylord wrote:
I ran the memory test. It ran for at least four hours. In the end, it said "test passed". I wasn't able to attach the logs because the forum only accepts files with a ". jpg,gif,png,pdf" extension, and the logs are are rolled up in a ZIP file. Is there any particular file from the set of logs you're interested in seeing? Then I can just post the text from it. Otherwise, if there's a location I can upload the ZIP file to, I'll do that.
The mods want the full log zip (which shouldn't be posted publicly).
You upload the zip into cloud storage (google drive, dropbox, etc), and then send the mods a private message (PM) that has a link to the logs. Maybe also put in a link to this thread. You send a PM using the envelope icon in the upper right of the forum page.
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