RN214 ReadyNAS Alert Message (ReadyNAS Volume:Critical) email

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strykeroz wrote:

I'm happy to have a go with telnet. So booting into tech support mode enables this?

 

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First you should choose whether you want Netgear support to fix it, or if you want to try and fix it yourself.  It can be messy to go down both paths at once.

If you do want to use tech support mode, then instructions for booting are on pages 58-59 here: http://www.downloads.netgear.com/files/GDC/READYNAS-100/ReadyNAS_%20OS6_Desktop_HM_EN.pdf

You should disconnect your USB drives before booting up in tech support mode.

The login is root, and the password is infr8ntdebug.

Once in, you need to start raid and chroot by entering 

# rnutil chroot

The data volume won't be mounted (which actually makes troubleshooting the space usage easier, since there are a couple of mount points on the OS partition that can hide what's underneath).

One thing to look at is the USB mount points in /media.  If there is an issue with mounting, then sometimes the backup jobs will write directly to the folders (for instance /media/USB_HDD_1 ).  Those folders should be empty - if they aren't, you should delete whatever's in them.  Similarly /apps should be completely empty.