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RN214 Registration support ticket
A little while back I raised a ticket, as I was unable to register my RN214 box. I recently had an email saying "The case 42599851 is awaiting your inputs". But I cannot for the life of me find a lin...
Hi pietro1685,
I got feedback from our Customer Care team that registration of the device was already transferred to your current email address.
Regards,
Many thanks for the quick resonse, John
Yes, correct - the NAS in question is <removed>, which I suspect is registered to a now-defunct ibm.com email address. I want to transfer it to my current email associated with the pietro1685 account. (There is already another RN214 registered there, purchased much more recently).
Best wishes -- Peter
Hi pietro1685,
I have sent a request to the appropriate team to transfer the registration of the device.
Note: I have removed the serial number of your device from your post. It will also be best if you do not post the device serial number publicly for security reasons.
Regards,
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