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Forum Discussion
Solved
RN214 Shows Failed! Message on boot
I've just purchased an RN21400 and have populated with 4x 3TB WD RED HDD's. The unit will power up and shows all 4 drive LEDs. However, the only message displayed after Booting... is Failed! with t...
tviner1964 wrote:
However, I think the drive was pulled from the unit before it had fully booted resulting in the failed condition.
USB recovery just puts the firmware install image back into the flash memory. I don't think pulling a drive during installation would have any effect on the flash, so I think there is a bit of a mystery on what happened.
But the good news is that the recovery was successful.
StephenB wrote:
WD30EFRX? OR WD30EFAX?
The drives are all WD30EFRX which were pulled from a working RN104 on OS 6.10.8 so I know there's no issue with the drives.
The device will not enter Factory Default mode from the boot menu - it just shows the Netgear logo followed by "Booting" and then flashes to the Failed! message with the constantly flashing power led.
I can get into the boot menu ok, its just getting the unit to function beyond that which is proving difficult.
I've tried running without drives as well as trying a single new unformatted hard drive in the unit, all with same response.
Any other suggestions would be welcome as I think I've exhausted most of the obvious options.
tviner1964 wrote:
Any other suggestions would be welcome as I think I've exhausted most of the obvious options.
Did you try running the diags from RAIDar? (no idea if that will work, but I think it is worth a try).
You could also try a USB recovery, and see if that helps.
Many thanks for the assist - USB recovery has worked and unit is now responding on RAIDar.
According to the chap I bought this from it was tested by installing a drive to prove it worked.
However, I think the drive was pulled from the unit before it had fully booted resulting in the failed condition.
tviner1964 wrote:
However, I think the drive was pulled from the unit before it had fully booted resulting in the failed condition.
USB recovery just puts the firmware install image back into the flash memory. I don't think pulling a drive during installation would have any effect on the flash, so I think there is a bit of a mystery on what happened.
But the good news is that the recovery was successful.
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