NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RN21400 no IP address
My NAS disconnected from the network and when I press the power button it shows "No IP address". I attemped to power it off and I get a "do_exit+4d8" error. I have tried both NIC ports. The top port flashes both LEDs as if it is connecting but the bottom power looks like it never comes life even with a new cable. The ethernet port that I am connecting to works properly as tested and nothign has been changed on the network. When I cycle the power it comes back online but still does nto conect to the network and ReadyNAS shows that it is offline.
1 Reply
Have you checked the warranty status (3 years for the original purchaser)?
Try using RAIDar on a PC and see if it can find the NAS: https://kb.netgear.com/20684/ReadyNAS-Downloads
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
