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Forum Discussion

WildfireTech's avatar
WildfireTech
Guide
Feb 13, 2020

RN312 “stops working”

So, this has happened: this week the ReadyNAS just “stops working”. I can log into the admin webpage, and everything looks perfectly fine and there are no errors or any other loud warnings. Howeve...
WildfireTech's avatar
WildfireTech
Guide
Feb 13, 2020

Thanks for the reply.  We are using SMB (for windows) and AFS (for the Macs).  I have looked at the log files and they don't show any errors that I can see, but I will upload them to the devs as you recommended.

 

As for the access, we are always using the IP address for connections as I haven't set up a DNS for the house that includes the NAS so that you have to know it is there to access it (security by obscurity).

StephenB's avatar
StephenB
Guru - Experienced User
Feb 13, 2020
WildfireTech wrote:

 

As for the access, we are always using the IP address for connections 

Ok.  On the Windows system, are you entering the IP address in the file explorer address bar?  Or are you looking for an icon in the left pane under "network"?

  • WildfireTech's avatar
    WildfireTech
    Guide
    Feb 13, 2020

    Using the IP address on all systems, at all times.  No Finder lookups, no Explorer lookups.

    • StephenB's avatar
      StephenB
      Guru - Experienced User
      Feb 14, 2020
      WildfireTech wrote:

      Using the IP address on all systems, at all times.  No Finder lookups, no Explorer lookups.

      So how are you accessing the shares from the Windows PC?

      • WildfireTech's avatar
        WildfireTech
        Guide
        Mar 28, 2020

        Access via Windows over the SMB shares with IP address direction (i.e. M: drive is 10.0.0.xxx mapped).

         

        So, the "same thing but different" just happened; RN321 just totally went offline, but stayed up. Couldn't connect to web admin.  Shares that were mounted dropped.  Couldn't connect new shares.  iPhone app couldn't communicate with it.  Didn't respond to power button depress.  Had to pull the freaking power cord to get the unit to shut down.

         

        Rebooted, NO Errors, NO Warnings, NO messages of any import to review.  The unit just "went on holiday" with no record, save the work I lost in trying to save data to this blasted thing.

         

        I will send the logs as directed above, but I have little doubt that there is anything that anyone will ever find since the "admin console" flags no errors.

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