RN314 scheduled snapshots not working on some shares

One drawback of setting "allow snapshot access" is that Netgear decided to make the contents of the snapshots writable when you enable that setting.  Since the reason I want snapshots is to be able to roll back to older versions of the files, I really don't want them to be writable.  So I personally make sure that setting is always set to off.  Windows Previous version doesn't have that issue.

Are you only looking at Windows Previous Versions to see the times the snapshots are taken?  If so, I suggest confirming that by right-clicking on the share settings wheel and choosing "recover".  That will show you the all the times the snapshots were taken.

Hi

I only enabled the "Allow snapshot Access" option, as part of the troubleshooting.

And to determine what snapshots are there, I have tried:

1) right-click in windows > previous versions

2) In the admin page on the shares tab, I've clicked previous versions.

3) I just tried Recover and can still see just the manual snapshots.

---

david_spittle wrote:

3) I just tried Recover and can still see just the manual snapshots.

---

And this is also the case for the new share you just created?

The current settings include "only make snapshots with changes" - did you make a change in the share, and confirm that the snapshot isn't made at the next scheduled snapshot time?  For instance, renaming a file. 

---

david_spittle wrote:
Yes I created two text files, one just after I enabled snapshots on the new share and second one after the first hour hadn’t worked.

---

Maybe now also test renaming one.

If you want, you could get a full log zip, and send that to me via PM (private message).  Don't post it publicly, as there is some potential for privacy leakage.  You can upload the zip to cloud storage (google drive, etc), and include a download link in the PM.  (You won't be able to attach a zip file).

Snapshots are now working.

I can't precisely pinpoint what the problem was but I think that the snapshots weren't being generated because the pruning threshold was set to 66% and the combination of data and snapshots was at that threshold? Weird as that's exactly how it's supposed to work 'smartly'.

One thing that provided a clue was increasing the prune threshold. Immediately afterwards I could see some of the missing snapshots. Shortly after becoming visible they vanished again which initially confused me but I could see in the log that they had been pruned. I raised the prune threshold higher and the same thing happened.

The solution (I think) was to ditch the 'smart' snapshots on all drives. I set it to custom and to retain for 3 months. And it then pruned all of the old snapshots (we're talking TB or so), and the snapshots began working again on all drives.