Forum Discussion

Tutor

Oct 08, 2022

RN316 Upgraded Firmware, EDA500 Volumes are messed up

I just upgraded my firmware. machine booted and then one of my EDA500s doesn't show up. The other is also messed up. Doesn't seem that netgear provides support anymore... I used to be able to b...

joe_schmo

Tutor

Oct 10, 2022

So if I disconnect the two EDA500s, my NAS boots up and all is well.
If I turn one of the EDA500s on, it shows up as a mix of unusableness.

If I boot up the NAS while the two EDA500s are powered on and connected, the NAS shows every drive as red.

I am assuming there is something I can do to fix this. Support tells me to post to the forums and won't tell me if you can purchase a support ticket like back in 2018.

Anyone have any ideas?

joe_schmo
Tutor
Oct 10, 2022
more info...

Without the EDA500s on, I see my NAS showing up in the Volumes part with

EDA1
EDA2
EDA3

All with data/free at 0.

I only ever had 2 EDA.

So wondering if anyone can help tell me what to do to get these back.
StephenB
Guru - Experienced User
Oct 10, 2022
joe_schmo wrote:

If I turn one of the EDA500s on, it shows up as a mix of unusableness.

Does it matter which one? Or does turning either one on cause this problem?
- joe_schmo
  Tutor
  Oct 10, 2022
  It's both. Here's a screenshot with what happens when I boot the NAS by itself and then turn on one EDA.
  - StephenB
    Guru - Experienced User
    Oct 10, 2022
    joe_schmo wrote:
    
    It's both. Here's a screenshot with what happens when I boot the NAS by itself and then turn on one EDA.
    
    Have you captured a full log zip file? I am suspecting that the two EDA500 volumes are out of sync. Sandshark might have some suggestions (he has had EDA500s in the past, I have not).
    
    FWIW, I think you must have vertically expanded your EDA500 volumes (that would explain the three eda1 RAID groups).