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Forum Discussion
RN528 won't boot
I have a RN528 running the latest version of OS6 with 8 drives installed. It has been runnin since 2020.
The device was powered off prematurely during the shutdown process. Now when it is powered up it displays "Booting..." for ever. I have tried to access the boot menu by holding in the reset button and powering up but after 3 minutes it is still displaying "Booting...". Can anyone give advice on how to access the boot menu and any other advice you may have to recover the data. Thank you
3 Replies
phil060506 wrote:
The device was powered off prematurely during the shutdown process. Now when it is powered up it displays "Booting..." for ever.
Not a good sign.
Try powering down and removing the disks (labeling them by slot, so you know where each goes). Then power up and see if the NAS reports a "no disks" status.
HI StephenB, many thanks for your speedy input. And I have good news... after trying to access the boot menu a couple more times, suddently it came up (I wonder if maybe the contacts of the reset switch were oxidized) so I have been able to start in read-only mode and have started the looooong process of copying 40Tb off the NAS.
My plan is to Factory Default the device once I have secured the data and hope that it will work OK as the drives were fine before the shutdown.
Thanks again for your support, much appreciated!
phil060506 wrote:
And I have good news... after trying to access the boot menu a couple more times, suddently it came up
Great!
Backing up the data is the right next step.
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