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Forum Discussion
tlkohler
May 19, 2016Aspirant
RN716 - Management service is offline (OS6.4.2)
Good afternoon all I attempted to access my ReadyNAS RN716x this morning (as I normally do everyday) and was greeted with the error message that my device was not available. It is not accessible in...
- May 20, 2016
Your root partition is very full with a large MySQL database stored on the 4GB root volume.
I moved that over onto the data volume.
The LMS app is still using a few hundred MB of space.
kohdee
May 19, 2016NETGEAR Expert
Management services is offline means that your ReadyNAS's database is not currently turned on. There's a few reasons why that could happen (like a full OS caused by an app, or for some reason, the database isn't started).
Try this:
http://IP_of_readynas/dbbroker?start_svc=readynasd
mdgm-ntgr
May 19, 2016NETGEAR Employee Retired
If that does not resolve it then download your logs using RAIDar and send those in (see the Sending Logs link in my sig).
- tlkohlerMay 20, 2016Aspirant
When I attempt to download the logs thru RAIDar I receive the following: first a message box opens asking for login authentication. When I enter my username and password an error message box popps back indicating I did not enter a valid username or password.
I rebooted my 716 xNAS and watched the RAIDar app while it was booting up. The status indciation changed from System starting up to Managemnt Service is offline. At this point I can not get access to anything from the RAIDar app.
- mdgm-ntgrMay 20, 2016NETGEAR Employee Retired
Did you enter 'admin' (no quotes) as the user and then your admin password as the password? Can you also try the default password of 'password' (no quotes) if your admin password doesn't work?
- tlkohlerMay 20, 2016Aspirant
Yes I did but I will attempt it again, both with what it should be set at and also the default.
Tried both and still the same response - "Not a valid Username or password"
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