I have a RND2000v2 (ReadyNAS Duo v2)Had 2 disks in it, its been running since 2012.1 disk broke, but i cant find the password for adminpage. Cant remember the answer to the question te reset my password. then i tried to do a factory reset by hold th reset button. But nothing happens.Must have tried 100 times. Is there a way around this or shall i throw the NAS in the garbage? Stefan Model: RND2000v2 (ReadyNAS Duo v2)|READYNAS DUO v2 (DISKLESS)|EOL

A lot of Duo v1 owners mistakenly think they have a Duo v2 - and it is important to know what you have in this case. A Duo v1 says ReadyNAS Duo on the front panel runs 4.1.x firmware might have other labels that say v2. A Duo v2 says ReadyNAS Duo v2 on the front panel runs 5.3.x firmware There is an OS reinstall process you can also try from the front panel - that would reset the NAS admin password. But the details on how to do this depend on the platform, so we should confirm that you have a v2 before going into that. The OS reinstall would preserve your data (unlike the factory reset).

the-guvnor Welcome to the Community! You may want to check if you have the V1 here. IF yes, then try the procedures on this link. HTH Regards

thanks V1 i had but it dosent help.it says the hdd will flash after ca 5 sec. but it doesn't.I have tried both ways factory and os reinstall.I have tried with 1 hdd and with both. second is broken though

the-guvnor wrote: thanks V1 i had but it dosent help. it says the hdd will flash after ca 5 sec. but it doesn't. I have tried both ways factory and os reinstall. I have tried with 1 hdd and with both. second is broken though I suggest testing both drives in a Windows PC (connecting them either with SATA or a USB adapter/dock), and testing them with vendor tools - Lifeguard for Western Digital, and Seatoold for Seagate. Label the drives as you remove them from the NAS. If you have data you need to offload, you can use R-Linux for Windows with disk 1. Unfortunately that won't work for disk 2, so if disk 1 failed you'd be out of luck. One other thing you can try is zeroing the working disk with Lifeguard or Seatools. Then put it back in the NAS and power up. The NAS should automatically do a factory install when it detects an unformated disk.

StephenB wrote:MyFedLoan wrote:thanks V1 i had but it dosent help.it says the hdd will flash after ca 5 sec. but it doesn't.I have tried both ways factory and os reinstall.I have tried with 1 hdd and with both. second is broken thoughI suggest testing both drives in a Windows PC (connecting them either with SATA or a USB adapter/dock), and testing them with vendor tools - Lifeguard for Western Digital, and Seatoold for Seagate. Label the drives as you remove them from the NAS. If you have data you need to offload, you can use R-Linux for Windows with disk 1. Unfortunately that won't work for disk 2, so if disk 1 failed you'd be out of luck. One other thing you can try is zeroing the working disk with Lifeguard or Seatools. Then put it back in the NAS and power up. The NAS should automatically do a factory install when it detects an unformated disk.Thank you for sharing article and information. this is very helpful for beginner.

RND2000v2 (ReadyNAS Duo v2) cant factory reset. Dont remember password or the question

5 Replies

StephenB
Guru
Feb 06, 2020
A lot of Duo v1 owners mistakenly think they have a Duo v2 - and it is important to know what you have in this case.

A Duo v1

says ReadyNAS Duo on the front panel

runs 4.1.x firmware

might have other labels that say v2.

A Duo v2

says ReadyNAS Duo v2 on the front panel

runs 5.3.x firmware

There is an OS reinstall process you can also try from the front panel - that would reset the NAS admin password. But the details on how to do this depend on the platform, so we should confirm that you have a v2 before going into that. The OS reinstall would preserve your data (unlike the factory reset).
Marc_V
NETGEAR Employee Retired
Feb 06, 2020
the-guvnor

Welcome to the Community!

You may want to check if you have the V1 here.

IF yes, then try the procedures on this link.

HTH

Regards
- the-guvnor
  Aspirant
  Feb 07, 2020
  thanks V1 i had but it dosent help.
  it says the hdd will flash after ca 5 sec. but it doesn't.
  I have tried both ways factory and os reinstall.
  I have tried with 1 hdd and with both. second is broken though
  - StephenB
    Guru
    Feb 07, 2020
    the-guvnor wrote:
    
    thanks V1 i had but it dosent help.
    
    it says the hdd will flash after ca 5 sec. but it doesn't.
    
    I have tried both ways factory and os reinstall.
    
    I have tried with 1 hdd and with both. second is broken though
    
    I suggest testing both drives in a Windows PC (connecting them either with SATA or a USB adapter/dock), and testing them with vendor tools - Lifeguard for Western Digital, and Seatoold for Seagate. Label the drives as you remove them from the NAS.
    
    If you have data you need to offload, you can use R-Linux for Windows with disk 1. Unfortunately that won't work for disk 2, so if disk 1 failed you'd be out of luck.
    
    One other thing you can try is zeroing the working disk with Lifeguard or Seatools. Then put it back in the NAS and power up. The NAS should automatically do a factory install when it detects an unformated disk.

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RND2000v2 (ReadyNAS Duo v2) cant factory reset. Dont remember password or the question

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