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Forum Discussion
RND4000 V2 - reports different disk capacities on Dashboard
I have recently purchased a RND4000 V2, hoping to supplement my existing V1 NAS. The V2 is fully populated with two (2) 2TB drives and two (2) 1TB drives. It's interesting to see that the System Dashb...
Sounds like it is 3687GB then.
If you reboot your NAS does this have any effect? If not wait 5-10 minutes and try this again. It's possible vertical expansion hasn't yet started as the NAS is waiting for a reboot.
Can you download your logs (On the Dashboard, click Configure, then select Health > Logs > Download Logs) and extract the contents of the zip file? What does your disk_usage.log indicate?
Did you do a factory default with all disks in place? Not sure if this limitation still applies but if it does if you did a factory default with mixed drive capacities in place vertical expansion won't work. The solution is that you can do a factory default (wipes all data, settings, everything) with just the 1TB drives in place, then once the sync has completed hot-add the 2TB drives one at a time (they will be wiped and added into the array).
If you reboot your NAS does this have any effect? If not wait 5-10 minutes and try this again. It's possible vertical expansion hasn't yet started as the NAS is waiting for a reboot.
Can you download your logs (On the Dashboard, click Configure, then select Health > Logs > Download Logs) and extract the contents of the zip file? What does your disk_usage.log indicate?
Did you do a factory default with all disks in place? Not sure if this limitation still applies but if it does if you did a factory default with mixed drive capacities in place vertical expansion won't work. The solution is that you can do a factory default (wipes all data, settings, everything) with just the 1TB drives in place, then once the sync has completed hot-add the 2TB drives one at a time (they will be wiped and added into the array).
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