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Forum Discussion
SATA reset on ReadyNAS Duo v1
I have an old ReadyNAS Duo v2 with two HDDs. Recently it started to have issues and froze. Something was wrong with the HDDs or other hardware. After taking out one disk it worked again. I therefore ...
If you are running 4.1.x firmware you have a duo v1, not a duo v2. I edited your post title to fix that. Please read this guide for more information on v1/v2 identification - it can be confusing. http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/
The lastest firmware for your NAS is 4.1.15. It should be showing up if you check for updates from the NAS web ui. Or you can upgade it manually: http://kb.netgear.com/app/answers/detail/a_id/30914/~/raidiator-version-4.1.15-(sparc)
The duo is still having trouble commucating to the disk drives. One possibility is that your second drive is failing too. A second possibility is that the chassis hardware is becoming unreliable.
Have you looked at the SMART statistics for both drives? If you want help analyzing them, you can post them here.
You are right! Thanks. It is a ReadyNAS duo v1 running Radiator 4.1.14. I guess I got confused by my model sticker saying "RND2000 v2".
I used to have two WD disks in my NAS, but one was replaced to a Seagate. Smart+ of disk 1reads (unfortunately in Swedish, I coudn't figure out how to change language):
SMART-information för Disk 1
| Modell: | WDC WD20EARX-00ZUDB0 |
| Serie: | WD-WCC1H0850086 |
| Fast programvara: | 80.00A80 |
| SMART-attribut | |
| Felfrekvens för läsning av rådata | 0 |
| Tid för uppstart | 7441 |
| Antal start/stopp | 61 |
| Räknare för omallokerad sektor | 0 |
| Frekvens för sökfel | 0 |
| Antal timmar med ström på | 28501 |
| Antal omförsök till uppstart | 0 |
| Antal omförsök till kalibrering | 0 |
| Antal ström på/av | 59 |
| Antal avstängningar | 58 |
| Antal inläsningscykler | 1295936 |
| Temperatur i Celsius | 36 |
| Räknare för omallokerad händelse | 0 |
| Aktuellt antal väntande sektorer | 2 |
| Offline ej korrigerbara | 0 |
| Antal CRC-fel under UDMA | 0 |
| Felfrekvens för multizon | 0 |
| Antal ATA-fel | 0 |
| Utökat attribut | |
| Tillägg under drift | 0 |
| Borttagningar under drift | 0 |
| Lp stat-händelser | 21 |
| Strömfel | 0 |
| Hårddisksåterställningar | 155 |
| Omförsök | 155 |
| Reparerade sektorer | 0 |
Is there anything wrong with my disks?
Thanks
Smart+ of disk 2 reads:
SMART-information för Disk 2
Modell: ST2000DM001-1ER164 Serie: W5602WB2 Fast programvara: CC26 SMART-attribut Tid för uppstart 0 Antal start/stopp 1 Räknare för omallokerad sektor 0 Antal timmar med ström på 50 Antal omförsök till uppstart 0 Antal ström på/av 1 Runtime Bad Block 0 End-to-End Error 0 Reported Uncorrect 0 Command Timeout 0 High Fly Writes 1 Airflow Temperature Cel 35 G-Sense Error Rate 0 Antal avstängningar 0 Antal inläsningscykler 713 Temperatur i Celsius 35 Aktuellt antal väntande sektorer 0 Offline ej korrigerbara 0 Antal CRC-fel under UDMA 0 Head Flying Hours 76493367541799 Total LBAs Written 3911399137 Total LBAs Read 10201 Antal ATA-fel 0 Utökat attribut Tillägg under drift 0 Borttagningar under drift 0 Lp stat-händelser 4 Strömfel 0 Hårddisksåterställningar 155 Omförsök ?
The 155 hard resets on disk 1 is concerning (and not usual).
Is the "Omförsök" value for disk 2 also 155?
- I have the original smart+ readouts saved as pictures. These are the readouts that occurred when my problems started (both for WD disks) before I started to change disks. Is it possible to paste a bitmap in this forum for you to have an experienced look? These are in English... These readouts says nothing about hard disks resets or retries (=omförsök in Swedish). I'm trying to go back to English in Frontview and think it displays in Swedish because of some general Windows 10 settings?
Are Hard Disk resets due to failing disks or because of a failing NAS hardware? I mean both disk has reset 155 times. Is that a coincidence? or are they resetting because the NAS is resetting?
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