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Forum Discussion
Seagate Expansion Desktop drive 3TB
I am having a problem getting my ReadyNas Duo to recognise my new Seagate 3TB USB3 drive. The drive powers up and spins up, but is not recognised by the NAS. In the "USB Storage" tab, it shows up as...
In case it's of interest to anyone, I worked around this problem myself by partitioning my 3TB hard drive into two separate NTFS partitions - one 2TB and the other 1TB.
I will use the 2TB partition to backup my ReadyNAS (which has 2TB RAID drives installed).
The ReadyNAS hapilly sees the two partitions, so it's obviously a problem with drives bigger than 2TB
With there being such an easy fix, it's a pity that Netgear could not have advised on this in this forum, or even publish some guidance on disk drive sizes supported - especially as drives bigger than 2TB are now very common and quite cheap - instead of leaving users like me struggling, wasting time, and scratching our heads - I'll bet this is a common problem.
I have found Netgear's product support really bad generally, and I will not be buying any future Netgear products for this reason.
Hope this info is useful. BTW I partitioned the disk using the standard Disk Management features in Windows (on My Computer, right click and select "Manage" to get to this facility)
I will use the 2TB partition to backup my ReadyNAS (which has 2TB RAID drives installed).
The ReadyNAS hapilly sees the two partitions, so it's obviously a problem with drives bigger than 2TB
With there being such an easy fix, it's a pity that Netgear could not have advised on this in this forum, or even publish some guidance on disk drive sizes supported - especially as drives bigger than 2TB are now very common and quite cheap - instead of leaving users like me struggling, wasting time, and scratching our heads - I'll bet this is a common problem.
I have found Netgear's product support really bad generally, and I will not be buying any future Netgear products for this reason.
Hope this info is useful. BTW I partitioned the disk using the standard Disk Management features in Windows (on My Computer, right click and select "Manage" to get to this facility)
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