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swambast's avatar
swambast
Aspirant
Aug 12, 2015
Solved

ReadyNAS Duo: OK to use smaller height Seagate Desktop 1TB Model# ST310005N1?

Hi All, I have a ReadyNAS Duo running in X-RAID with two 1TB Seagate Hard Drives. These hard drives are the "thicker" profile hard drives, typical of older Serial ATA drives.  Both hard drives are currently 1TB Seagate Barracuda 7200.12 Model# ST31000524AS.

 

I purchased a new Seagate Desktop 1TB Model# ST310005N1 to replace Disk2.  However, with these Desktop models I noticed the hard drive profile/height is smaller.  It is not as tall as the Barracuda.  I have not had the chance to physically get into the NAS yet.  

 

Does anyone know if these Seagate Desktop 1TB Model# ST310005N1 will be compatible and OK to use with the ReadyNAS?   

 

#1:  I’m not sure if the Seagate Desktop 1TB Model# ST310005N1 even physically fits/is compatible in the ReadyNAS – do you know?

And #2, I’m worried that there may be compatibility issues as I usually like to buy the exact same model types for replacement.  In this case, I would have Disk 1 in there as the Seagate Barracuda 7200.12 Model# ST31000524AS.  And then my new Disk 2 would be the thinner height Seagate Desktop 1TB Model# ST310005N1. 

 

Your help GREATLY appreciated!

 

FYI:  Here is the Seagate Desktop 1TB Model Specs

http://www.bestbuy.com/site/seagate-1tb-internal-serial-ata-hard-drive-for-desktops-multi/8490625.p?id=1186003683968&skuId=8490625&reviewsPage=7

 

  • OK, wanted to circle back around and provide an update.  Long story short, thank God that I decided to replace the drive and not wait!  While I was contemplating whether I should keep the failed drive in there until I could get a new fully compatible one, or pull it out to limit the risk of additional corruption on the good drive - the bad drive was actually completely failing and the NAS was going to force itself to shut down in 30 minutes.  I found this out after checking the logs once the sync finished - successfully!  I thought it might be helpful to post the log files so others could see the cadence of events and what might happen if they are in a similar situation.  Remember, if you have a drive with very high reallocated sector counts, you might NOT want to perform a re-sync as is recommended - safer option would be perhaps to NOT resync and get a replacement drive in there as soon as you can.  May not be like this for others, but in my experience the recommended Seagate Barracuda drives are horrible with this NAS; I have replaced FIVE of them already and Seagate says it's a NAS issues and NetGear says it's a hard drive issue.  I'm hoping some of the newer hard drives are more reliable than the much older Barracuda's recommended.  I love the fact that these new Desktop drives at least according to the NAS monitors are actually running 5 degrees cooler than the older Barracudas. 

     

    Special thanks to MDGM for responding and guidance, really appreciate it.  I'm back in action and hope this might help someone else down the line!

     

     
    Thu Aug 13 04:26:54 EDT 2015    
    RAID sync finished on volume C. The volume is now fully redundant.
     
    Wed Aug 12 23:29:39 EDT 2015    
    RAID sync started on volume C.
     
    Wed Aug 12 23:29:37 EDT 2015    
    Disk add event occurred on SATA channel 2.
     
    Wed Aug 12 23:28:44 EDT 2015    
    The disk on channel 2 has failed. The NAS will automatically shutdown in 30 minutes to prevent possible data loss resulting from additional failed drives.
     
    Wed Aug 12 23:28:41 EDT 2015    
    Disk fail event occurred on SATA channel 2. If the failed disk is used in a RAID level 1, 5, or X-RAID volume, please note that volume is now unprotected, and an additional disk failure may render that volume dead.
     
    Wed Aug 12 23:27:59 EDT 2015
    Disk remove event occurred on SATA channel 2.
     
    Wed Aug 12 21:45:08 EDT 2015
    A SATA reset has been performed on one or more of your disks that may have affected the RAID parity integrity. It is recommended that you perform a RAID volume resync from the RAID Settings tab ( accessible in the Volumes page => Volume tab in FrontView ). The resync process will run in the background, and you can continue to use the ReadyNAS in the meantime.
     
    Wed Aug 12 04:01:17 EDT 2015    
    Reallocated sector count has increased in the last day. Disk 2: Previous count: 10144 Current count: 25307 Growing SMART errors indicate a disk that may fail soon. If the errors continue to increase, you should be prepared to replace the disk.

10 Replies

  • Oh boy, now I'm starting to get worried...just received this message:

     

    "A SATA reset has been performed on one or more of your disks that may have affected the RAID parity integrity.  It is recommended that you perform a RAID volume resync from the RAID Settings tab ( accessible in the Volumes page => Volume tab in  FrontView ).  The resync process will run in the background, and you can continue to use the ReadyNAS in the meantime."

     

    Disk 2 clearly has errors indicating reallocated sector counts and I'm trying to get it replaced as soon as possible. 

     

    Reallocated sector count has increased in the last day.
    Disk  2:
      Previous count: 10144
      Current count: 25307

     

    It looks like the ONLY Seagate hard drive on the list is the Barracuda, which are hard to find these days. 

    I am worried about my data!  Should I just pull out the bad Disk 2?  Should I do a re-sync knowing that Disk 2 has all these errors?

    Any other suggestions?

    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired

      Don't do a resync with that disk still in place.

      You need to replace it.

      Outside the list drives such as the SeaGate NAS drives and the WD RED drives have been recommended.

      Not sure if the disk you purchased would work or not.

      Do you have a backup?

      • swambast's avatar
        swambast
        Aspirant

        Thank you for your advice and replies, much appreciated.  I'm back at the NAS now, but can't back up NAS because when I go to copy files the copy process fails.   

         

        I'm not sure of next steps.  Is it better to try and replace the failing drive with the Seagate Desktop 1TB Model# ST310005N assuming it will even fit?  Risk is if I pull out the failing drive and the the new slimmer Desktop 1TB model doesn't fit, then I'm basically down to just that one drive.  I don't think I'd want to put the failing drive back in there since it would try to re-sync and I'm afraid I'd risk data corruption.

         

        Or is it better just to leave the failing drive in there for now, make sure I don't re-sync and try to somehow find a 1TB Barracuda drive?  My NAS only supports drives up to 1TB so I'm pretty limited on options!

         

        What might you recommend?

         

         

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