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Forum Discussion
Seagate ST2000DL003-9VT166
All, I have a readynas Ultra 4 with (3) 2TB Seagate ST2000DL003-9VT166 -302 drives in it. I have firmware CC3C that came with the drives. I have read the issues people have had with these drives. I...
beisser wrote:
dkerr wrote:
beisser wrote: well i said we are working on a doc, so be patient please.
I have been... very patient... 9+ months. How much longer are you asking us to be patient? The "dead" drive problem happens so frequently for me that I have lost patience.
DAK
dont blame me for seagate taking so long to fix their harddrives..
we will publish the doc with links to the files when its ready.
I don't blame you for Seagate's problem. I don't blame you for anything.
I do blame ReadyNAS for putting these drives on the HCL when they clearly had no business being there.
Appropriate customer service would be to give a date when you expect that document to be ready. Excellent customer service would be working round the clock to get it done. You can probably guess what sort of customer service I think "don't blame me, be patient" is.
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