Seagate ST2000DL003-9VT166

Beisser,

Thanks for all the time and work you have spent in trying to resolve this issue. I have once again entered my Seagate serial numbers and the reply back I get is that I have the latest firmware. My drive part numbers (P/N 9VT166-302) and firmware (CC3C) all indicate that I could and should be able to download and install this newer firmware with all applicable fixes (CC3D). Why is it that Seagate continues to state I have up to date firmware? Also the link you gave (https://apps1.seagate.com/downloads/cer ... 9139680363) to get firmware CC3D is not working. Every time I try to download it fails after 20-30 seconds. I would like to upgrade my firmware to CC3D, can you please elaborate on why Seagate refuses to acknowledge a newer firmware when I enter my serial numbers and also can you get a working link. Again Thanks for all your hard work!