Seagate ST2000DL003-9VT166

Daveman wrote:

I called Seagate regarding the CC32 firmware and had a long discussion with technical support. Their response after talking with the firmware engineer is that the CC32 version does not have a known RAID issue, and therefore there is no firmware update for this version. However, I have three CC32 drives that have all experienced the RAID “hang up” problem. Beisser, has Netgear observed this issue with CC32 drives? Has this been communicated to Seagate? If it was proven the problem exists for CC32 drives, maybe they would release a firmware update. On a positive note, when you RMA a drive in the U.S., they will not send you the same drive back so there is a chance to receive newer drives (there is still no way to specify a particular firmware version for the replacement drives). It may be different for other countries. Dave

After a failed RMA and ending up with the same disk (certified repaired hdd at that) and on top of that paying for shipping costs and fees, it finally looks like Seagate is going to fix my issue by sending me a new disk. It looks like I will receive a new build drive (9VT166-302). So after a lot of mails back and fourth, I can (hopefully) say kudos to Seagate for taking care of me as a customer and cleaning up this mess.