NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Seagate ST2000DL003-9VT166
All, I have a readynas Ultra 4 with (3) 2TB Seagate ST2000DL003-9VT166 -302 drives in it. I have firmware CC3C that came with the drives. I have read the issues people have had with these drives. I...
Quick update on what's happened:
I returned the first 2 drives to Seagate on 5th Oct. Today I received emails saying they were sending them back unrepaired. This despite @AskSeagate opening a case for me, advising they needed to be replaced by 302s; despite my speaking to the warranty department, who agreed they needed to be replaced by 302s; despite my emailing the warranty department with my RMA numbers so that they could ensure the drives were replaced by 302s; and despite my including letters with the drives asking that they be replaced by 302s, and referencing the case number, my twitter conversation with @AskSeagate, and my phone and email conversation with the warranty department.
So far then, a lot of noise from different parts, but no real progress.
In the meantime, while away last week, another drive dropped out of the array.
ian
I returned the first 2 drives to Seagate on 5th Oct. Today I received emails saying they were sending them back unrepaired. This despite @AskSeagate opening a case for me, advising they needed to be replaced by 302s; despite my speaking to the warranty department, who agreed they needed to be replaced by 302s; despite my emailing the warranty department with my RMA numbers so that they could ensure the drives were replaced by 302s; and despite my including letters with the drives asking that they be replaced by 302s, and referencing the case number, my twitter conversation with @AskSeagate, and my phone and email conversation with the warranty department.
So far then, a lot of noise from different parts, but no real progress.
In the meantime, while away last week, another drive dropped out of the array.
ian
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
