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Forum Discussion
Seagate ST2000DL003-9VT166
All, I have a readynas Ultra 4 with (3) 2TB Seagate ST2000DL003-9VT166 -302 drives in it. I have firmware CC3C that came with the drives. I have read the issues people have had with these drives. I...
Finally got 2 new drives - advanced RMA via help from Seagate support. Couldn't find the CC3D firmware on Seagate site, so thanks to people here for posting the link. Swapped out drives one at a time, and all seems to be good. Let's hope it stays that way!! My observations from the debacle:
1. Don't accept "no" for an answer and escalate. Someone will help you eventually....
2. Be reasonable but be clear what you want - e.g. advanced replacements
3. HDD manufacturers need to get their act together....
4. Before you try to start syncing a new disk, TURN OFF DLNA, any backup, etc. Otherwise the disks end up thrashing (for me) and sync takes forever.
Having to plug the drive into a PC and then boot into DOS to upgrade firmware : NOT ACCEPTABLE. Not having the firmware pushed out (or at least notified) : NOT ACCEPTABLE. Not publishing on your website KNOWN problems and resolution : NOT ACCEPTABLE.
Let's be clear. HDD technology is well understood; there shouldn't even be a need for a HCL. SATA is SATA. I quite like the Readynas v2 product. But it's a consumer product, and consumers shouldn't have to do all this s**t.
1. Don't accept "no" for an answer and escalate. Someone will help you eventually....
2. Be reasonable but be clear what you want - e.g. advanced replacements
3. HDD manufacturers need to get their act together....
4. Before you try to start syncing a new disk, TURN OFF DLNA, any backup, etc. Otherwise the disks end up thrashing (for me) and sync takes forever.
Having to plug the drive into a PC and then boot into DOS to upgrade firmware : NOT ACCEPTABLE. Not having the firmware pushed out (or at least notified) : NOT ACCEPTABLE. Not publishing on your website KNOWN problems and resolution : NOT ACCEPTABLE.
Let's be clear. HDD technology is well understood; there shouldn't even be a need for a HCL. SATA is SATA. I quite like the Readynas v2 product. But it's a consumer product, and consumers shouldn't have to do all this s**t.
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