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Forum Discussion
Seagate ST2000DL003-9VT166
All, I have a readynas Ultra 4 with (3) 2TB Seagate ST2000DL003-9VT166 -302 drives in it. I have firmware CC3C that came with the drives. I have read the issues people have had with these drives. I...
I can't believe these people work for Seagate... I provided them more info than any normal customer would and this is the reply:
Thank you for contacting Seagate Support.
I've reviewed your case, and I understand your situation. I'm sorry about the confusion on the download links you were given.
Unfortunately, to my knowledge, there is not a CC3D firmware available.
What I can do is forward your case over to our Tech Support Leads, they can research if a CC3D firmware is available, then they can get back with you by e-mail. They will review your case on Tuesday morning, and be able to have answer within 24 - 48 hours. The Technical Support will not be open on Monday in observance of the Memorial Day holiday.
For additional assistance, please feel free to contact us again by e-mail, call us at the Technical Support Center at 1-800-732-4283 Mon. thru Fri., 8:00 A.M. - 6:00 P.M. (CDT), or search our knowledge base at this web link.
http://www.seagate.com/support/
We are always happy to help, so let us know what we can do.
Regards,
Thomas
Seagate 1st Class Email Support
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