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gorginhanson's avatar
gorginhanson
Aspirant
Sep 05, 2016

Setup issues with RN10200 Ready NAS

My current version is 1.13 and it says this is the final version.

 

Logging into the https://readycloud.netgear.com website, my drive is discoverable ( I was able to power it up and connect it to the router) but when I try to do the Setup with ReadyCloud, it gives me an error that says: 

ReadyCLOUD temporarily lost communication with your storage system. Would you like to try again?

 

Hitting yes does nothing. I read that sometimes it's better to try the Offline Installation, but when I try to that,

 

it asks me for the username and password to log into 192.168.1.146

 

I read in the manual that it is "admin" and "password" but it will not accept these credentials.

 

I tried to reset the NAS by holding down the button on the back of the device, but I'm not even sure that worked.

 

I have no ideas how to proceed and I bought this over 90 days ago but didn't set it up in that time so I can't even call the support number.

 

I need help, and if you'd be incredibly detailed on your suggestions, that would be appreciated.

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