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garbea's avatar
garbea
Aspirant
Jan 13, 2019
Solved

Shares showing on network,but cannot access data

Yesterday i had 1.87tb of space left of storage,today i mistakenly turned on snapshots , now its showing storage full and will not let me access shares.The shared folders are showing in windows explorer,but the admin page is showing no volumes on ReadyNas.

 
 
 
Tips from other users
  • StephenB's avatar
    StephenB
    Jan 14, 2019
    garbea wrote:

    i do have a backup of the data,should l just format the drives on the readynas and then replace them for larger drives?

    That's what I'd do.

     

    But if you already have the larger drives (or can get them quickly), then just rebuild the NAS with the new drives in place.

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  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Jan 14, 2019

    Can you download the log zip file?

     

    If you don't have a backup you should contact paid Netgear support via my.netgear.com

    • garbea's avatar
      garbea
      Aspirant
      Jan 14, 2019
      StephenB wrote:

      Can you download the log zip file?

       

      If you don't have a backup you should contact paid Netgear support via my.netgear.com

      hi,

      l have downloaded  the log zip file.

      i do have a backup of the data,should l just format the drives on the readynas and then replace them for larger drives?

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