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Solved
Snapshots set to hourly - some are missing #26605970
I’m experimenting with an RN204 and OS 6.4.2. Long term my employer would not use that but may buy an RN516 or RN716. The RN204 is just an inexpensive way to test out the features and functionality o...
This issue got bumped up a support tier. I have been working with them and here is what is going on: if disk spindown is enabled, hourly snapshots can be missed. If spindown is not enabled, hourly snapshots are taken each hour as expected. This has been confirmed for OS 6.4.2 and 6.5.0 beta on an RN204. It may apply to other models, I'm not sure. A problem report was logged into engineering to fix the issue.
I want to thank support, which has been excellent, and you folks for your efforts. From my point of view this thread is resolved.
Hi TullyNYGuy,
Any news?
Can you update the thread with current status please?
(in case someone else encounter the same issue)
This issue got bumped up a support tier. I have been working with them and here is what is going on: if disk spindown is enabled, hourly snapshots can be missed. If spindown is not enabled, hourly snapshots are taken each hour as expected. This has been confirmed for OS 6.4.2 and 6.5.0 beta on an RN204. It may apply to other models, I'm not sure. A problem report was logged into engineering to fix the issue.
I want to thank support, which has been excellent, and you folks for your efforts. From my point of view this thread is resolved.
Thanks for the feedback.
If the issue is not resolved yet, it will most likely be in the near future. At least, now we know :)
Glad I could help.
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