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Forum Discussion
intothevoid
Oct 01, 2012Aspirant
[Solved] Seagate ST3000DM001-9YN166: Load Cycle Count
Hi, sorry if this has been discussed already, all i could find are topics about upgrading the firmware on these drives. I've got a NV+v2 with 4 3TB ST3000DM001-9YN166 disks in it, firmware CCH4 ...
StephenB
Oct 22, 2012Guru - Experienced User
Since the drive itself creates/maintains the SMART stats, that means that (a) either the drive really is seeing that many Command Timeouts, or (b) there is a bug in the drive's firmware.
spett wrote: I have tried putting the drive in my computer, same number is saved in the smart stats in the drive..
If you purchased these drives yourself, you probably will need to contact Seagate support.
What firmware is the drive running? Note you can check at Seagate to see if there is a firmware update for your drives (you can enter the drive model and it's serial number, and their on-line tool should tell you).
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