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Forum Discussion
intothevoid
Oct 01, 2012Aspirant
[Solved] Seagate ST3000DM001-9YN166: Load Cycle Count
Hi, sorry if this has been discussed already, all i could find are topics about upgrading the firmware on these drives. I've got a NV+v2 with 4 3TB ST3000DM001-9YN166 disks in it, firmware CCH4 ...
StephenB
May 09, 2014Guru - Experienced User
I suggest testing the disk with seatools in a PC. If you have 1592 pending sectors, the disk should fail the diagnostic.
If you can't run seatools, RMA the disk anyway. There is a code for that in the RMA template Seagate uses.
(BTW, if the disk is new, you are better off exchanging it with the seller, as Seagate will not give you a new disk in return. If you do end up RMAing, look for an option to send you the new disk before you return the defective one. In the US that costs almost the same as shipping the disk yourself, and you get the replacement disk a lot faster).
If you can't run seatools, RMA the disk anyway. There is a code for that in the RMA template Seagate uses.
(BTW, if the disk is new, you are better off exchanging it with the seller, as Seagate will not give you a new disk in return. If you do end up RMAing, look for an option to send you the new disk before you return the defective one. In the US that costs almost the same as shipping the disk yourself, and you get the replacement disk a lot faster).
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