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Stuuk1's avatar
Stuuk1
Aspirant
Feb 24, 2014

Tapatalk Login Issues - Admin, please respond..

Hi Admin,

I had a few issues logging in when I signed up, I now need to login with a CAPTCHA each time. While this isn't a problem on a browser, I cannot do this through Tapatalk.

Could you please reset my account or whatever is needed so that I no longer require to use a CAPTCHA?

Thanks in advance

4 Replies

Replies have been turned off for this discussion
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    Maybe a bug that could be fixed by updating the Tapatalk plugin on this forum to the latest version. I haven't looked at the Release Notes (if there are any) so I don't know if there is a fix in it or not: http://tapatalk.com/activate_tapatalk.php?plugin=phpbb

    Edit: Are you saying you are getting the CAPTCHA each time you go to login even via a browser? You shouldn't get that till after a failed login attempt normally. If that is the problem I could try forcing your account to reactivate (would need to click on a link in a new email that would be sent to your address) to see if that helps.
  • Hi, thanks for your reply.

    Yes, every time I log in, even on a browser I have to enter a CAPTCHA.

    I'll try anything you think will work, so go for it..!

    Thanks for your help.
  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired
    I haven't tried that yet but I'm informed the problem should be fixed now. Can you check?

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