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Forum Discussion
Terrible product stability with awful product support
I deployed a Ultra Pro 4 at a customer site and nearly immediately encountered issues. 1. Unit went offline and reboot brought it back to life 2. Day later unit offline again and had to work wit...
You mean to say if it had failed in a more timely fashion. Ridiculous! As an independent consultant I'm the face of products I bring to customer implementations. I did my homework and read everything I could get on the ReadyNAS and it seemed like a good product. I liked the fact it wasn't based on a Microsoft OS and had a web based UI that the customer could do some self service with. I didn't have a good experience with tech support and the device has repeatedly failed since installation. The unit is a RNDP400U .. soon to be RMA. I'm hopefully that solves the stability issue.
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