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Forum Discussion
Terrible product stability with awful product support
I deployed a Ultra Pro 4 at a customer site and nearly immediately encountered issues. 1. Unit went offline and reboot brought it back to life 2. Day later unit offline again and had to work wit...
That's an Ultra 4 Plus.
It's standard practice for resellers to only accept returns of defective units for a short period after purchase. This will handle units that are not in a working condition on arrival.
Like all electronics some NAS units can and do fail at any time. I have found my units to be very reliable.
It's standard practice for resellers to only accept returns of defective units for a short period after purchase. This will handle units that are not in a working condition on arrival.
Like all electronics some NAS units can and do fail at any time. I have found my units to be very reliable.
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