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Forum Discussion
tnguyen
Oct 27, 2021Aspirant
Ultra 6 stuck on the ReadNAS promt screen
Hi, Yesterday, i tried to upgrade my Ultra 6 to OS 6 with firmware update in Frontview. First upgraded with PREP4TOR6_0.1-x86.bin and then with R4toR6_6.9.5.bin according to the Ultra 6 OS upgrade g...
StephenB
Oct 28, 2021Guru - Experienced User
tnguyen wrote:
The upgrading seemed to proceed smoothly (atleast i thought so). But during the harddrives resyncing (i have 2x1.5tb harddrives installed), when it got to around 20%, the unit suddenly turn itself off. when i tried to turn it back on again, it stuck on the ReadyNAS promt screen.
Power down, and remove the drives. Then power back up. Let us know if the NAS remains on the ReadyNAS prompt screen, or if it gives you a "no disks" status.
- tnguyenOct 28, 2021Aspirant
StephenB wrote:
tnguyen wrote:The upgrading seemed to proceed smoothly (atleast i thought so). But during the harddrives resyncing (i have 2x1.5tb harddrives installed), when it got to around 20%, the unit suddenly turn itself off. when i tried to turn it back on again, it stuck on the ReadyNAS promt screen.
Power down, and remove the drives. Then power back up. Let us know if the NAS remains on the ReadyNAS prompt screen, or if it gives you a "no disks" status.
I ve tried both restarted with and without disks, always stuck at readynas prompt. Also tried reseting, but never got pass the readynas prompt.
- tnguyenOct 28, 2021Aspirant
I managed now to create the recovery flash according to this thread https://community.netgear.com/t5/ReadyNAS-Storage-Apps-Old-Legacy/USB-Recovery-4-2-Fails-to-start/m-p/1763322#M15509.
Tried 4 different usb (4, 8, 16gb) but, none worked.
- StephenBOct 28, 2021Guru - Experienced User
tnguyen wrote:
I ve tried both restarted with and without disks, always stuck at readynas prompt. Also tried reseting, but never got pass the readynas prompt.
That's a sign that the 12 volt output of the PSU has failed (perhaps drawing more power than usual due to the resyncing).
If I'm correct, USB recovery will not be possible.
It is possible to replace the PSU.
- tnguyenOct 28, 2021Aspirant
Do you mean all this was caused by PSU failure?
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