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Forum Discussion
Ultra 600+ power supply failure
I see along topic of NV power supply failures.
Yesterday my 11-day old, ReadyNAS Ultra 600+ suffered a power supply failure. It had been running continuously, with 6-disks (WD Caviar Green 3TB, WD30EZRX) installed, when I saw the large spark/arc flash out the rear fan, and the unit spun down.
Not sure if this is a rare case, but presume that the Ultra series is new enough that any component failures have yet to be documented. I know from unrelated searches (computer monitor power supply failures) that a large batch of capacitors from China were manufactured poorly, and are impacting a widespread failure in consumer electronics.
Online case report has been filed (16548601), and awaiting RMA info...
Yesterday my 11-day old, ReadyNAS Ultra 600+ suffered a power supply failure. It had been running continuously, with 6-disks (WD Caviar Green 3TB, WD30EZRX) installed, when I saw the large spark/arc flash out the rear fan, and the unit spun down.
Not sure if this is a rare case, but presume that the Ultra series is new enough that any component failures have yet to be documented. I know from unrelated searches (computer monitor power supply failures) that a large batch of capacitors from China were manufactured poorly, and are impacting a widespread failure in consumer electronics.
Online case report has been filed (16548601), and awaiting RMA info...
3 Replies
- If your reseller still allows faulty returns this long after purchase you would be better to return to it in exchange for a new unit. Otherwise go through the RMA process.
- It would have been beter, I'd probably have it by now... Now going on 2 days after I paid for next day shipping, and the RMA status still reports "not shipped".
- I would contact them to see what is going on. Keep in mind the unit from Netgear may be refurbished, the unit from your vendor will probably new and unused.
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