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Forum Discussion
frankie0p
Apr 28, 2022Guide
Unable to Boot or Factory Reset ReadyNAS NVX Pioneer (RNDX400E)
Hi everyone, I ran into this forum thread while searching for answers to a very similar if not exactly the same problem. I have a Readynas NVX Pioneer edition and would really appreciate your adv...
- May 04, 2022
If it is "could not properly extract..." that would suggest corrupt firmware on the internal flash as a possibility. This problem generally isn't observed until a factory reset is done so it seems likely. USB Boot Recovery might fix it but that can lead to the EEPROM getting corrupted.
Don't need to use the serial console to troubleshoot that, though it is an option.
As the NVX is 32-bit care has to be taken to ensure the 32-bit kernel is in the right place if manually extracting a copy of the firmware onto the internal flash, I think. If you go down the manual route you can either put a copy of the firmware image (don't put a zip file on, put the image) on a USB key or copy the firmware on some other way e.g. download it from a http (not https) website.
frankie0p
Apr 29, 2022Guide
Morning all, small update with some info asked for by Marc_V in pm.
# uname -a
Linux 22N294RA00187 2.6.37.6.RNx86_32.1.4 #1 Thu May 28 16:18:23 PDT 2015 i686 GNU/Linux
# cat /etc/os_version
RAIDiator!!version=4.2.31,time=1495520166
frankie0p
May 03, 2022Guide
Morning all, Happy Tuesday.
I connected to the NAS over the serial connection with some success.
I can read the serial debugging but cant send any keystrokes - not sure if that's normal.
Output from Serial:
SYSLINUX 3.31 Tue Mar 3 14:19:16 PST 2009
Copyright (C) 1994-2005 H. Peter Anvin
Debug Serial Port Enabled
Normal
FactoryDefault
OSReinstall
TechSupport
SkipVolCheck
MemoryTest
TestDisks
Loading
18
1B
To Be Filled By O.E.M.
To Be Filled By O.E.M.
11/17/2008 ReadyNAS-NVX V1.3
To Be Filled By O.E.M.
kernel..................................................
Loading initrd.gz.............................Ready.
[Hardware Error]: No human readable MCE decoding support on this CPU type.
[Hardware Error]: Run the message through 'mcelog --ascii' to decode.
▒ahci 0000:03:00.0: masking port_map 0x7 -> 0x3
Starting the boot process...
Loading kernel modules...sd 5:0:0:0: [sde] Assuming drive cache: write through
sd 5:0:0:0: [sde] Assuming drive cache: write through
sd 5:0:0:0: [sde] Assuming drive cache: write through
done
Bringing up RAID arrays...done
Bringing up network...eth0.done
Switching root to RAID device.
INIT: Entering runlevel: 2
Running ReadyNAS Universal Startup Script...
/etc/rc2.d/S01re
Debian GNU/Linux 4.0 nas-A9-AB-4C ttyS0
nas-A9-AB-4C login:
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