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Forum Discussion
frankie0p
Apr 28, 2022Guide
Unable to Boot or Factory Reset ReadyNAS NVX Pioneer (RNDX400E)
Hi everyone, I ran into this forum thread while searching for answers to a very similar if not exactly the same problem. I have a Readynas NVX Pioneer edition and would really appreciate your adv...
- May 04, 2022
If it is "could not properly extract..." that would suggest corrupt firmware on the internal flash as a possibility. This problem generally isn't observed until a factory reset is done so it seems likely. USB Boot Recovery might fix it but that can lead to the EEPROM getting corrupted.
Don't need to use the serial console to troubleshoot that, though it is an option.
As the NVX is 32-bit care has to be taken to ensure the 32-bit kernel is in the right place if manually extracting a copy of the firmware onto the internal flash, I think. If you go down the manual route you can either put a copy of the firmware image (don't put a zip file on, put the image) on a USB key or copy the firmware on some other way e.g. download it from a http (not https) website.
frankie0p
May 04, 2022Guide
I can access the tech support mode via telnet if that would enable the same level of debugging?
By the way, how do I quote in replies?
mdgm
May 04, 2022Virtuoso
If you never installed EnableRootSSH you wouldn't be able to login as root in normal mode, only support.
If you installed EnableRootSSH the root password would be the admin password at the time that was enabled.
If it's not booting very far though it could be in a state where telnet is enabled (or not even that) and use the tech support mode credentials.
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