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Unable to Boot or Factory Reset ReadyNAS NVX Pioneer (RNDX400E)
Hi everyone, I ran into this forum thread while searching for answers to a very similar if not exactly the same problem. I have a Readynas NVX Pioneer edition and would really appreciate your adv...
If it is "could not properly extract..." that would suggest corrupt firmware on the internal flash as a possibility. This problem generally isn't observed until a factory reset is done so it seems likely. USB Boot Recovery might fix it but that can lead to the EEPROM getting corrupted.
Don't need to use the serial console to troubleshoot that, though it is an option.
As the NVX is 32-bit care has to be taken to ensure the 32-bit kernel is in the right place if manually extracting a copy of the firmware onto the internal flash, I think. If you go down the manual route you can either put a copy of the firmware image (don't put a zip file on, put the image) on a USB key or copy the firmware on some other way e.g. download it from a http (not https) website.
If it is "could not properly extract..." that would suggest corrupt firmware on the internal flash as a possibility. This problem generally isn't observed until a factory reset is done so it seems likely. USB Boot Recovery might fix it but that can lead to the EEPROM getting corrupted.
Don't need to use the serial console to troubleshoot that, though it is an option.
As the NVX is 32-bit care has to be taken to ensure the 32-bit kernel is in the right place if manually extracting a copy of the firmware onto the internal flash, I think. If you go down the manual route you can either put a copy of the firmware image (don't put a zip file on, put the image) on a USB key or copy the firmware on some other way e.g. download it from a http (not https) website.
Hi mdgm , thanks for the advice. I have a few followup questions.
- Is the USB recovery/EEPROM failure recoverable if it does go wrong? Or is it kill or cure?
- In a manual firmware update, where would I be copying the firmware to from the USB? When I look at the unzipped firmware folder I only see one file with no extension and a release notes html.
- Till this point I did not realise that the OS for the NAS was in the hard drives and not in flash, though that makes a lot of sense now I think about it. Do I have that correct?
I should clarify that the device was bought second hand and has not been in a working state while I have had it, so I do not know what might be on the hard drives, OS or data.
I have the kit to mount the drives on my computer if that can provide any useful info? Thanks again.
frankie0p wrote:I should clarify that the device was bought second hand and has not been in a working state while I have had it, so I do not know what might be on the hard drives, OS or data.
Hmmm. It's possible that the previous owner tried installing OS6, which is incompatible with the 32-bit platforms like the NVX. But I'm not sure how to verify that. There have been others who tried and a USB recovery fixed it, but I believe some have also been totally bricked (by the conversion, not trying a USB recovery).
Hi all,
I've bricked my NVX trying to install os6. Have not been able to boot off usb recovery. What other options do I have to fix the NVX?
Cheers,
Aldo
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