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Forum Discussion
Unable to start RN31400 NAS
Suddenly I get no response from my NAS RN314000. I can find that it gets an IP but I cant find it in Raidar and I cant access the IP-adress. Is there a way to get the data?
ulfrickardsson wrote:
Suddenly I get no response from my NAS RN314000. I can find that it gets an IP but I cant find it in Raidar and I cant access the IP-adress.
Any errors on the front panel?
Have you tried powering down and removing the disks (labeling by slot). Then power up, and see if RAIDar finds it and reports a no disks status.
Reinstall the disks with the NAS powered down.
ulfrickardsson wrote:
Is there a way to get the data?
It depends on what happened, but generally yes.
If the chassis failed, you could migrate the disks to another OS-6 NAS.
If the issue is with the disks, you could try RAID recovery software. That would require connecting the disks to a Windows PC (SATA or with USB adapter/docks), and also getting enough storage to offload it.
There are potentially other less extreme possibilities, but we'd need to get more information what has failed.
Have you made any changes on your network? Does the NAS have a fixed IP address (that may not be the same as one assigned by the router to another device)?
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