Forum Discussion

Aspirant

Apr 24, 2019

Upgrade from 6.9.1 to 6.10 hangs

Hi.

In my RN528X I had installed the firmware 6.9.5 patch 1 release and I downloaded and installed version 6.10.0. But at the time of the reboot after the upgrade the boot reaches 99% and then it doesn't go on and it doesn't finish. The display shows "Booting ....

What can it have happened and how can I solve it?

Thanks in advance.

/Sören

23 Replies

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SorenB
Aspirant
Apr 24, 2019
RN528X, more info. I tryed to do it first and i come back to 6.9.1 fix so I tried one mor time and after that it hangs in "Booting..."
- StephenB
  Guru - Experienced User
  Apr 24, 2019
  Try downloading the logs with RAIDar. You can then PM ("private message") one of the mods ( JohnCM_S for example) or perhaps Hopchen (former Netgear employee) and ask them to analyze them. Don't post a link to your logs here, as there is some privacy leakage if you do that.
  - SorenB
    Aspirant
    Apr 24, 2019
    Hi,
    
    How to do that? There is no IP-address so I have no access to the NAS any more.
    
    Regards,
    
    /Sören
Damia
Guide
Apr 24, 2019
after redynas 312 rebooted to update never came back on i got only flashing power button i thought that update would be tested

before release thax netgear anyone knows how to recover without loosing data ?