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Forum Discussion
meisner
Apr 26, 2017Guide
Upgrade to WD30EFRX drives is failing
 ReadyNAS Ultra 2  RAIDiator 4.2.30 (Latest)     My old 3TB Seagates are failing so I am trying to replace them with WD WD30EFRX drives. The drives are supported according to the HCL (https://kb.netge...
- May 04, 2017Solutions to my original problem are spread out across multiple posts: - Do a factory reset: - I think using dd or hdparam is very useful: - But I also feel the discovery I made was critical: Thanks to all that helped out. Restore is complete and I have been running a couple of days now with the new drives. I even powered down to move the ReadyNAS into its permanent location. 
StephenB
Apr 26, 2017Guru - Experienced User
The WD30EFRX do work (I have 6 in my Pro-6).
Perhaps one of them is DOA? Did you try testing the one in slot 1 with WDC's Lifeguard program?
If the one in slot-2 has synced, you can try powering down, removing the seagate, and then see if it boots.
- meisnerApr 26, 2017GuideI have not tried the Lifeguard program. Should I use that prior to expecting the drives to work in the ReadyNAS? >> If the one in slot-2 has synced, you can try powering down, removing the seagate, and then see if it boots. I did exactly that last night and it just went to the nas-XX-XX-XX boot menu (seen via telnet). If I run the Seagate in slot 1 and either WDs in slot 2, it syncs. If I remove the Seagate, I get the boot menu only. I also tried just one of the WDs in slot 1 and that didn't work either. - StephenBApr 26, 2017Guru - Experienced User
 meisner wrote:
 I have not tried the Lifeguard program. Should I use that prior to expecting the drives to work in the ReadyNAS? Sometimes drives are DOA, so I do run it if I have the time. 
 meisner wrote:
 If I run the Seagate in slot 1 and either WDs in slot 2, it syncs. If I remove the Seagate, I get the boot menu only. I also tried just one of the WDs in slot 1 and that didn't work either. I suggest a full backup of the data (esp. since the Seagates are failing). Then shut down the NAS, put in both the WDs, and do a factory reset from the boot menu. That will do a clean factory install. If that works ok, then reconfigure the NAS and restore the data from the backup. 
 - meisnerApr 26, 2017Guide
 StephenB wrote:
 meisner wrote:I have not tried the Lifeguard program. Should I use that prior to expecting the drives to work in the ReadyNAS? Sometimes drives are DOA, so I do run it if I have the time. If one (or both drives) were DOA, wouldn't they have problems sync'ing with my old Seagate? Neither had any problems sync'ing as drive 2. 
 meisner wrote:If I run the Seagate in slot 1 and either WDs in slot 2, it syncs. If I remove the Seagate, I get the boot menu only. I also tried just one of the WDs in slot 1 and that didn't work either. I suggest a full backup of the data (esp. since the Seagates are failing). Then shut down the NAS, put in both the WDs, and do a factory reset from the boot menu. That will do a clean factory install. If that works ok, then reconfigure the NAS and restore the data from the backup. 
 Sounds like an idea. When I connect to the telnet port, what is the login info? I tried my admin username & password, but that didn't work. I will start the backup tonight and then follow your suggestions and then report back. 
 
 
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