NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
meisner
Apr 26, 2017Guide
Upgrade to WD30EFRX drives is failing
ReadyNAS Ultra 2 RAIDiator 4.2.30 (Latest) My old 3TB Seagates are failing so I am trying to replace them with WD WD30EFRX drives. The drives are supported according to the HCL (https://kb.netge...
- May 04, 2017
Solutions to my original problem are spread out across multiple posts:
- Do a factory reset:
- I think using dd or hdparam is very useful:
- But I also feel the discovery I made was critical:
Thanks to all that helped out. Restore is complete and I have been running a couple of days now with the new drives. I even powered down to move the ReadyNAS into its permanent location.
StephenB
Apr 26, 2017Guru - Experienced User
The WD30EFRX do work (I have 6 in my Pro-6).
Perhaps one of them is DOA? Did you try testing the one in slot 1 with WDC's Lifeguard program?
If the one in slot-2 has synced, you can try powering down, removing the seagate, and then see if it boots.
- meisnerApr 26, 2017Guide
I have not tried the Lifeguard program. Should I use that prior to expecting the drives to work in the ReadyNAS?
>> If the one in slot-2 has synced, you can try powering down, removing the seagate, and then see if it boots.
I did exactly that last night and it just went to the nas-XX-XX-XX boot menu (seen via telnet).
If I run the Seagate in slot 1 and either WDs in slot 2, it syncs. If I remove the Seagate, I get the boot menu only. I also tried just one of the WDs in slot 1 and that didn't work either.
- StephenBApr 26, 2017Guru - Experienced User
meisner wrote:
I have not tried the Lifeguard program. Should I use that prior to expecting the drives to work in the ReadyNAS?
Sometimes drives are DOA, so I do run it if I have the time.
meisner wrote:
If I run the Seagate in slot 1 and either WDs in slot 2, it syncs. If I remove the Seagate, I get the boot menu only. I also tried just one of the WDs in slot 1 and that didn't work either.
I suggest a full backup of the data (esp. since the Seagates are failing).
Then shut down the NAS, put in both the WDs, and do a factory reset from the boot menu. That will do a clean factory install. If that works ok, then reconfigure the NAS and restore the data from the backup.
- meisnerApr 26, 2017Guide
StephenB wrote:
meisner wrote:I have not tried the Lifeguard program. Should I use that prior to expecting the drives to work in the ReadyNAS?
Sometimes drives are DOA, so I do run it if I have the time.
If one (or both drives) were DOA, wouldn't they have problems sync'ing with my old Seagate? Neither had any problems sync'ing as drive 2.
meisner wrote:If I run the Seagate in slot 1 and either WDs in slot 2, it syncs. If I remove the Seagate, I get the boot menu only. I also tried just one of the WDs in slot 1 and that didn't work either.
I suggest a full backup of the data (esp. since the Seagates are failing).
Then shut down the NAS, put in both the WDs, and do a factory reset from the boot menu. That will do a clean factory install. If that works ok, then reconfigure the NAS and restore the data from the backup.
Sounds like an idea. When I connect to the telnet port, what is the login info? I tried my admin username & password, but that didn't work.
I will start the backup tonight and then follow your suggestions and then report back.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!