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Forum Discussion
VOLUME data RAID 5 INACTIVE
Hi My Storage went on an autosync mode and by the end of it i found out the same went to an inactive mode. Can anyone help me with a solution with proper process to fix this on my own. I hope the...
Hi Stephen_M,
Do you have a backup of your data? If you have a backup, you can reset the NAS to factory default and restore it from backup.
If you do not have a backup, it will be best for you to contact the NETGEAR support team so they can check if the volume can still be re-mounted or if data recovery is needed (https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service). You may log in to the myNETGEAR portal, then open a support ticket there.
Regards,
Hi Stephen_M,
It will be best if you get in touch with the support team so they can check if the volume can still be re-mounted or if data recovery is needed (https://kb.netgear.com/69/ReadyNAS-Data-Recovery-Diagnostics-Scope-of-Service). You may open a support ticket by logging in to the myNETGEAR portal.
Regards,
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