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Forum Discussion
jimmyjazz76
Nov 18, 2020Follower
Volume dead after replacing other disk
I have a ReadyNAS 104 with 3 X 4TB drives installed running RAID 5. It started to respond sluggishly recently and logs showed increasing ATA errors on disk 3 and that it was possiby close to failing....
Sandshark
Nov 18, 2020Sensei
While that was probably not the best way to do what you wanted, I suspect made no difference. It is best to swap a drive or insert a new one with power on, not with power off, as it helps the OS determine what the next step is. Then wait for that one to complete re-sync before inserting another. But since the NAS does seem like it figured out what to do, started it, and failed during it, it appears that drive 2 simply failed during re-sync, which can happen because re-sync puts more strain on the drives.
ATA errors are not always the fault of the drive. In fact, they often are not. They can even result from a problem with another drive that shares the controller, so drive 2 may have been the problematic one all along, or it could be the chassis.
Since the RAID is non-redundant while syncing a replacement drive, you should always make sure your backup is up to date before making a replacement. Then, if something like this does happen, you can at least recover by factory default and recovery from backup. But since you have come here, I suspect you didn't do that.
The first best step is to test Drive 2 and the old Drive 3 with a PC using the manufacturer's tool. Whether or not there is any access possible will help you determine your options. Also, do you at least have a partial backup in case some, but not all, files are recoverable?
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