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Forum Discussion
When inserting a new disk, the Health page temporarily displays the disk as "Dead"
This isn't really a big deal, but it gives a pretty bad impression. I just inserted a new disk to replace my old dead one, and for a couple of minutes it said "Disk 1: Dead" while the screen on t...
What? No, you missed the point. The disk is fine. I'm just reporting the fact that the ReadyNAS reported the disk as Dead for a couple of minutes right after it was inserted. The display of the NAS said it was testing the disk, and meanwhile the Health page said the disk was Dead. As soon as the testing was complete, it started resyncing the filesystem. Everything is working perfectly.
I'm just saying that it would probably be better if the Health page said something other than "Dead" after the disk is inserted, e.g. "Testing..."
Hi Hubro,
I'm sorry. The drive info under the health tab will change once the newly inserted drive finished the syncing process. I suggest that you check the logs tab or download the device logs to give you more accurate information about the status of the newly inserted drive.
Hope I answered your question.
Kind regards,
BrianL
NETGEAR Community Team
I know that. How can you be misunderstanding me this thoroughly?
All I'm trying to do is suggest that you display something more correct and useful than "the disk is dead" under the Health page while the disk is being tested. It's a suggestion for an improvement, I'm not looking for help.
Hi Hubro,
I wanted to apologize if I misunderstood you. Anyway, thank you for your suggestion.
Kind regards,
BrianL
NETGEAR Community TeamWhen you pop in a new disk in that ReadyNAS, it does some disk testing, as you noticed. During this time, we don't load the partition tables or add the disk to the RAID, As such, the disk is considered DEAD to the array until it can copy over partitions and add it to the RAID. All RAIDs must be added and redundant or the disk will show as dead. This is not likely to change ever. The disk test that it is going through is run through SMART itself, so we're waiting for it to come back and tell us the disk is okay. Until then, that disk is useless and constructively dead to your array. If you mistakenly place the wrong disk that you wanted to use in that slot, you can pull the disk during the testing phase and the X-RAID won't try to expand on that disk.
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