NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
blue_max1
Oct 18, 2012Aspirant
Wrong model number - possible?
Hi all, Just a curiosity really... I have an rma on an NVX and received a replacement business model (pro4). However, on booting up, the model reports itself as an ultra plus. It does it on the...
SobeUK
Oct 20, 2012Aspirant
Wow this was luck finding this thread. I too have had an issue with my NVX which Netgear have very kindly done an RMA for this week. They have sent a Pro4. So in brief what is the difference between the NVX and Pro4?
Currently I am awaiting the Tech Support to check the firmware before I install as they hae recommended we start with the same firmware as we had in the NVX so that we should be able to simply slot the disks in and retain all the data. No real issue if we cannot as it is all backed up.
So it sounds like a few NVX have failed. Thgis one is two years old and ahs failed twice this year (hence the replacement). Basically a bay failed stating the disk had failed and the a second would follow, which causes the NVX to go into LifeSupport.
Currently I am awaiting the Tech Support to check the firmware before I install as they hae recommended we start with the same firmware as we had in the NVX so that we should be able to simply slot the disks in and retain all the data. No real issue if we cannot as it is all backed up.
So it sounds like a few NVX have failed. Thgis one is two years old and ahs failed twice this year (hence the replacement). Basically a bay failed stating the disk had failed and the a second would follow, which causes the NVX to go into LifeSupport.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!