Wrong model number - possible?

SobeUK wrote:
Wow this was luck finding this thread. I too have had an issue with my NVX which Netgear have very kindly done an RMA for this week. They have sent a Pro4. So in brief what is the difference between the NVX and Pro4?

NVXis 32-bit and Pro 4 is 64-bit. Pro 4 replaced the NVX in the ReadyNAS lineup. As the Pro 4 is 64-bit (has 64-bit CPU vs 32-bit CPU in the NVX) it should be more future proof. It's a nice upgrade for you.

SobeUK wrote:
Currently I am awaiting the Tech Support to check the firmware before I install as they hae recommended we start with the same firmware as we had in the NVX so that we should be able to simply slot the disks in and retain all the data. No real issue if we cannot as it is all backed up.

O.K. Out of interest what firmware were you running on the NVX?

SobeUK wrote:
So it sounds like a few NVX have failed.

With the number out there that's hardly surprising. Some units are going to fail with any product. As the NVX has no longer been in production for some time now and not all RMA'd devices can be refurb'd it's not surprising that a Pro 4 was given as a replacement.

SobeUK wrote:
Thgis one is two years old and ahs failed twice this year (hence the replacement). Basically a bay failed stating the disk had failed and the a second would follow, which causes the NVX to go into LifeSupport.

So there was a disk failure in the same bay twice this year or do you mean this is your second RMA replacement unit?

Do you mean that it reported that *if* a second drive failed the NVX would go into life support mode?